Discrimination is Against the Law
Norcal Urology Medical Group, Inc. complies with applicable Federal civil
rights laws and does not discriminate on the basis of race, color, national origin,
age, disability, or sex. Norcal Urology Medical Group, Inc. does not exclude
people or treat them differently because of race, color, national origin, age,
disability, or sex.
Norcal Urology Medical Group, Inc.:
Provides free aids and services to people with disabilities to communicate
effectively with us, such as:
-
Qualified sign language interpreters
-
Written information in other formats (large print, audio, accessible
electronic formats, other formats)
Provides free language services to people whose primary language is not
English, such as:
-
Qualified interpreters
-
Information written in other languages
If you need these services, contact Louise London.
If you believe that Norcal Urology Medical Group, Inc. has failed to provide
these services or discriminated in another way on the basis of race, color, national
origin, age, disability, or sex, you can file a grievance with:
Louise London, Office Manager
3300 Webster St., Ste 710 Oakland, CA 94609
510 465 5800 p
510 267 1833 f
llondon@norcal-urology.com
You can file a grievance in person or by mail, fax, or email. If you need help
filing a grievance, Louise London is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health
and Human Services, Office for Civil Rights, electronically through the Office for
Civil Rights Complaint Portal, available at
https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800- 368-1019, 800-537- 7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de
asistencia lingüística. Llame al 510-465- 5800.
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 510-
465-5800
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành
cho bạn. Gọi số 510-465- 5800.
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga
serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 510-465- 5800.
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수
있습니다. 510-465- 5800 번으로 전화해 주십시오.
ՈՒՇԱԴՐՈՒԹՅՈՒՆ՝ Եթե խոսում եք հայերեն, ապա ձեզ անվճար կարող
են տրամադրվել լեզվական աջակցության ծառայություններ:
Զանգահարեք 510-465- 5800
توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با
510-465- 5800 تماس بگیرید.
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны
бесплатные услуги перевода. Звоните 510-465- 5800
注意事項：日本語を話される場合、無料の言語支援をご利用いただけます
。510-465- 5800 まで、お電話にてご連絡ください。
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم
510 465 5800
ਧਿਆਨ ਦਿਓ: ਜੇ ਤੁਸੀਂ ਪੰਜਾਬੀ ਬੋਲਦੇ ਹੋ, ਤਾਂ ਭਾਸ਼ਾ ਵਿੱਚ ਸਹਾਇਤਾ ਸੇਵਾ ਤੁਹਾਡੇ ਲਈ ਮੁਫਤ ਉਪਲਬਧ ਹੈ।
510-465- 5800 'ਤੇ ਕਾਲ ਕਰੋ।
ប្រយ័ត្ន៖ បើសិនជាអ្នកនិយាយ ភាសាខ្មែរ, សេវាជំនួយផ្នែកភាសា ដោយមិនគិតឈ្នួល
គឺអាចមានសំរាប់បំរើអ្នក។ ចូរ ទូរស័ព្ទ 510-465- 5800។
LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab
dawb rau koj. Hu rau 510-465- 5800.
ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं।
510-465- 5800 पर कॉल करें।
เรียน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร
510-465- 5800.